Privacy Policy
Information We Collect
We may collect personal data including your full name, email address, phone number, home address, medical history, and photographs (before and after treatments). This data is collected through website forms, Facebook lead forms, in-clinic consultations, and cookies.
How We Use Your Information
We use your information for appointment scheduling, medical evaluation, insurance documentation, customer service, training, marketing communications, and partnership opportunities. With your signed consent, your before and after photos may be used for marketing and educational purposes.
Consent for Photography and Marketing
By signing our consultation or treatment consent forms, you acknowledge and agree that we may take before and after treatment photographs for medical, insurance, and promotional use. These photos may be used in our marketing channels, including but not limited to our website, social media, and digital advertising.
By providing your phone number and email address through any of our web forms, landing pages, or booking systems, you give explicit consent to receive marketing communications via email and SMS. You may opt out of receiving marketing at any time by following the unsubscribe instructions in any message.
Data Storage & Security
All data is securely stored within our clinic systems and encrypted local cloud platforms. We take appropriate measures to prevent unauthorised access or misuse of your information.
Sharing Your Data
We may share your name and email with carefully selected third-party marketing or business partners. We also use analytics tools such as Google Analytics and Hotjar to understand user interaction on our site.
Cookies & Tracking
Our site uses cookies and similar technologies for tracking visitor behaviour and optimising performance. You may disable cookies in your browser, although it may affect the functionality of the site.
User Rights
Under UK law, you may request access, correction, or deletion of your data. Please contact us at [email protected] for such requests.
Policy Changes
We reserve the right to update this Privacy Policy at any time. Users will be notified via email or updated cookie preferences.